Another Lock question

[Mary Fox]

So I've had my lovely 550 classic for a year now. Haven't had a chance to go anywhere but it's been well sheltered. Now one of the locks feels like it's LOCKED all the time. The little sliding panel over the keyhole was definitely in place but I managed to get some WD-40 in there and it still feels - Locked. Not gritty, not resistant. Just Locked. Before I go forward with something drastic (for me) like taking the whole door lock out and letting the WD-40 seep in with gravity; I was wondering if this square peg sticking out on the not-working door means anything.

I included a picture of the square peg on the other -working- side for reference.

Thanks in advance.

M.F.

 

[Sweeney]

I'd give the nest a call...The locks are easy to change and its frustrating to deal with it when 'fit & finish' isn't right.

 

[Carl U]

Did you try reversing the key in the lock? One way will feel locked reverse it and it should work.

 

[rmbrowder]

Gently shake the handle while gently turning the key. Kinda like turning a key in a car to release the steering wheel lock.

 

[TheSongDogHouse]

Ok I looked at your pics...
Ya see that funky wide u-shaped thingy?

Thats you inside door lock.

If that is pushed in to "locked" or gets jiggled to lock by a piece of gear stacked in there, you wont be able to move the outside handle or unlock from outside with key.

Just reach across inside from other door and unlock that by toggling the u shaped thing to unlock handle.

 

[Rutger Puts]

For that reason that lever is taped in our camper so it cannot move to the locked position. Previous owner told me that it can lock itself if the doors slam shut. He got completely locked out once!
Rutger

 

[Lipster]

You can remove the outside handle by taking the two phillips screws out of the outer escutcheon. The handle then pulls out and you can work on it. As others have said, the inside locking lever might be the issue if it is pushed to 'lock'. Have you tried jiggling the handle whilst turning the key?

 

[rmbrowder]

Ok I looked at your pics...
Ya see that funky wide u-shaped thingy?

Thats you inside door lock.

If that is pushed in to "locked" or gets jiggled to lock by a piece of gear stacked in there, you wont be able to move the outside handle or unlock from outside with key.

Just reach across inside from other door and unlock that by toggling the u shaped thing to unlock handle.

My dog came lock the door using this latch. I almost never lock the windows just so I can push through the screen.

 

[TheSongDogHouse]

I do too! I can see our new dog doing same...

 

[Mary Fox]

Did you try reversing the key in the lock? One way will feel locked reverse it and it should work.

Did you try reversing the key in the lock? One way will feel locked reverse it and it should work

Oh yes. (But thank you. That's the sort of simple thing I normally WOULD miss.)

 

[Mary Fox]

Ok I looked at your pics...
Ya see that funky wide u-shaped thingy?

Thats you inside door lock.

If that is pushed in to "locked" or gets jiggled to lock by a piece of gear stacked in there, you wont be able to move the outside handle or unlock from outside with key.

Just reach across inside from other door and unlock that by toggling the u shaped thing to unlock handle.

Oh no. I KEPT checking the inside lock and it never fell into the locked position on its own. (It may have been there to begin with but not thereafter.)

 

[Mary Fox]

Gently shake the handle while gently turning the key. Kinda like turning a key in a car to release the steering wheel lock.

I FEEL LIKE I did. (This is a habit for me, also because of car ignitions.) I'll make a point of it today.

 

[Sweeney]

Really dumb question -- and I only ask becuase I started a fight with my lock this morning --- and I feel stupid --- I was using the galley key inn the door locks --- not a recipe for success!!! This may be cross-posted in Camper Confessional :facepalm:

 

[Mary Fox]

I'd give the nest a call...The locks are easy to change and its frustrating to deal with it when 'fit & finish' isn't right.

Really dumb question -- and I only ask becuase I started a fight with my lock this morning --- and I feel stupid --- I was using the galley key inn the door locks --- not a recipe for success!!! This may be cross-posted in Camper Confessional :facepalm:

HAVE done that! But that wasn't the issue here. Just got off the phone with the Service and Repair extension. ("Are YOU 'the Nest'?"). He gave me a list of steps to go through along with some silicone spray. If they don't work I'll order a new handle. It's reasonable at $35. I'm only going to try his suggestions first out of stubbornness.

 

[Mary Fox]

HAVE done that! But that wasn't the issue here. Just got off the phone with the Service and Repair extension. ("Are YOU 'the Nest'?"). He gave me a list of steps to go through along with some silicone spray. If they don't work I'll order a new handle. It's reasonable at $35. I'm only going to try his suggestions first out of stubbornness.

Also, he said that black plastic peg was irrelevant to the problem. That was really bugging me, too.

 

[Sweeney]

Cary is probably who you talked to --- he's a great guy. I'm a customer service person too, and he inspires me to try harder - and I think I'm already pretty good at it.

This is my second campinn, and during both orientations he had a shop towel and was festidiously cleaning little putty smudges and such throughout the whole delivery. He puts that same attention to detail into every thing he does.