Electric Brake Controller - 2014 Ram 1500

[Randy]

All the lights on the trailer are working perfectly on my 2014 Dodge Ram 1500 through the factory-installed 7 pin harness. However, the factory electric brake module displays the following message in the EVIC: "Trailer Not Detected, Check Wiring". I took the truck in and they couldn't find anything wrong with the brake module. They want me to return with the trailer which I really want to avoid for many reasons. Any troubleshooting ideas?

Thanks!

Randy & Michelle

 

[fpoole]

Yah, you should probably email Camp Inn, Cary, for a more definite and timely response..

I believe he'll be able to pin-point (pun intended)which pin is not connecting correctly...

Call/email might be faster...

Good luck, my back up lights never really worked at all, and I just happen to have some more electrical stuff and they replaced the trailer 7-pin socket and then now work... so could be anything thing....

 

[Jim and Sue L.]

Frank is on the nose.Call Cary. He always answered our calls and iron out what few problems we've had lickity-split.

Love this Camp Inn family

Sue

 

[Randy]

Thanks Bear. Sorry about your charging issue. I tested the brake controller on the truck with a 12 volt tester connected to pin 4. I got no light when I applied the brakes and interestingly, there was a mechanical noise coming from the controller in the dash of the truck. I am certain the problem is with the truck. Going back to the dealer on Monday and hopefully, they will be installing a new brake controller.

Randy

 

[Randy]

The dealer has now had my truck for three days and is working with the Dodge engineers to diagnose my brake controller problem. Really??

 

[Randy]

Fourth day at the dealer, still no verdict on the brake controller. Good thing they gave me a rental!