Hi, Goldie, and welcome to the forum. This is exactly why I started this forum. We were so happy with our new 560, and so impressed with Camp-Inn's service, that I wanted to make sure other people could get a chance to hear about them, and ask the questions they need to feel confident in their purchase.
I went back and forth between building and buying. In the end, I decided I would rather be camping right away, instead of building for a few years. Once I decided to buy, I looked for the best manufacturer. There are several others, but Camp-Inn is pretty much without question the top of the line. And their service is unbeatable.
We've had our 560 for about 6 months with only one small problem - the thermostat died during the middle of a very cold excursion. Craig found an RV center along our route that had the part, and offered to pay their bill for the replacement. (I changed it out no problem). This is their standard policy.
On another note, during our build I kept adding one custom feature after another: Sound system, iPod dock, backup camera, extra outlets, TV antenna, etc... I knew I was pushing the envelope beyond what a normal company would tolerate, but Camp-Inn never complained - rather, they seemed to relish the challenge.
Once I saw the level of quality and amount of detail that went into my build (expensive as it was), I was more surprised that they could afford to do all that for the price.
My advice: Call Cary, and get in touch with a local owner so you can actually see and touch one. If you get that far, you will most likely be hooked.