Heater issues

gregangsten

Junior Ranger
Over Thanksgiving weekend we went camping in the California desert with some friends, It was getting pretty darn cold at night and we flipped on the heater and it flipped itself off. It was never able to ignite and we got by borrowing extra blankets. The heater had failed this way several years ago and I took it to an RV repair shop to get it going again. ...don't remember what they did unfortunately. This time Cary explained that a likely cause was a failure of the "sail switch" due to the battery being a little weak and suggested I install a device they made to boost the voltage to the fan so tghat it would flip the switch. I got it, installed it and it worked and so did the heater. Well, it worked in my driveway anyway but not last week camping in Yosemite where it left me cold.

All that was to explain why I would like to replace this heater with a different and hopefully better one. I only use the thing a few times a year but I don't need one that only works when it is warm. Has anyone replaced the propane heater with a different model?
 
I had a problem with our heater but only at high altitude. It turned out the sail switch is just on the edge of working, and the thinner air was just enough that it wouldn't activate. I added a small piece of thin sheet metal, attached with heat resistant aluminum tape and the problem is solved. The larger area of the sail now reliably activates the switch.
Before:
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After:
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Over Thanksgiving weekend we went camping in the California desert with some friends, It was getting pretty darn cold at night and we flipped on the heater and it flipped itself off. It was never able to ignite and we got by borrowing extra blankets. The heater had failed this way several years ago and I took it to an RV repair shop to get it going again. ...don't remember what they did unfortunately. This time Cary explained that a likely cause was a failure of the "sail switch" due to the battery being a little weak and suggested I install a device they made to boost the voltage to the fan so tghat it would flip the switch. I got it, installed it and it worked and so did the heater. Well, it worked in my driveway anyway but not last week camping in Yosemite where it left me cold.

All that was to explain why I would like to replace this heater with a different and hopefully better one. I only use the thing a few times a year but I don't need one that only works when it is warm. Has anyone replaced the propane heater with a different model?
Cary, can you update us on "the device to boost voltage". Do we order it from the furnace manufacturer and who is that maker, contact info, pls?

Ps: for future readers- I had a little problem with the furnace turning its fan on, uncommanded. (Then off, as the gas is off in storage of course). This on and off current gradually drew down my bat-tree twice, killing the new AGM, and almost killing the lion replacement, until I was able to log the current draw using a Victron bluetooth shunt, to see and with Sweeney and Cary's help, figure out the "ghost draw".

The problem was a typical after market home thermistat some folks upgraded from OEM in older CI's. The cheap aftermarket digital thermostat is hady for more precise settings, but mine had corroded internally and shorting out, due to some condensation in the mounting area, I imagine.

I replaced the aftermarket with OEM thermostat which is analog, not digital, but I hope more resistant to condensation etc. - its been working fine since.

I've had no problem with heater otherwise but looking forward to some cold weather shoulder season camping in high desert, mtns etc.

So thanks @rotus8
I've PM'd you for advice on how to get at that switch to do the fix if the OEM current boosting device is insufficiently reliable.

Btw mine is a 2010 #310 so my electrical issues are uncommon in newer models, I expect.
 
I replaced the aftermarket with OEM thermostat which is analog, not digital, but I hope more resistant to condensation etc. - its been working fine since.

Hello, our heater didn’t operate as expected on our last trip to the coast (November). The thermostat we have in #1010 looks, uh, not good. We are thinking to swap it out. What kind did you end up buying?
 
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Hello, our heater didn’t operate as expected on our last trip to the coast (November). The thermostat we have in #1010 looks, uh, not good. We are thinking to swap it out. What kind did you end up buying?
I went with the original analog. Cary can give you the name and PN (i'm away from trailer rn) and a source on where to buy depending on what was in your original build.
Always best to just give him a call.
 
Over Thanksgiving weekend we went camping in the California desert with some friends, It was getting pretty darn cold at night and we flipped on the heater and it flipped itself off. It was never able to ignite and we got by borrowing extra blankets. The heater had failed this way several years ago and I took it to an RV repair shop to get it going again. ...don't remember what they did unfortunately. This time Cary explained that a likely cause was a failure of the "sail switch" due to the battery being a little weak and suggested I install a device they made to boost the voltage to the fan so tghat it would flip the switch. I got it, installed it and it worked and so did the heater. Well, it worked in my driveway anyway but not last week camping in Yosemite where it left me cold.

All that was to explain why I would like to replace this heater with a different and hopefully better one. I only use the thing a few times a year but I don't need one that only works when it is warm. Has anyone replaced the propane heater with a different model?

I am an RV tech, and spend more time working on these furnaces than I care to admit. The Suburban heater is actually pretty reliable as a whole, the problem is they don't get cleaned.

The sail switch is definitely one of the more troublesome components. I see a lot of dirt that collects on the paddle and in the switch area itself -- 9 times out of 10 the switch is just fouled and needs attention. They also will get a little 'weak' but that takes some time -- the switch usually makes a nice solid 'click' and they get mushy. I suggest only using factory switches - you can buy them on amazon, but like everything on Amazon, is the quality the same? I'd rather spend a few dollars more.

As for the thermostat, they work the same way in RVs -- which is different than home furnaces. In general (there may be some new chinese companies doing things different, I havn't seen them yet) Suburban and Dometic work the same way. 4 wires. Red and black and two blue wires. The red and black are 12 volt power supply. The two blue are the control wires that go to the thermostat.

These two wires go directly from the furnace to the t-stat. All the C.I. thermostat is, is a bimetalic strip that closes a little contact when it gets too cool -- then opens when it warms. SUPER simple and far far more reliable than anything with a keypad. RV Thermostats as I said are not compatible with home furnace thermostats or vise versa. They work completely differently and on different voltages. Save the headache, and stick to the small mechanical one that Campinn installs. Its a Suburban 161154 and sells for about $22 online

If your furnace is turning on randomy the two blue wires are shorting out -- quite possibly in the thermostat itself.
Hello, our heater didn’t operate as expected on our last trip to the coast (November). The thermostat we have in #1010 looks, uh, not good. We are thinking to swap it out. What kind did you end up buying?

As for the thermostat, they work the same way in RVs -- which is different than home furnaces. In general (there may be some new chinese companies doing things different, I haven't seen them yet) Suburban and Demotic work the same way. 4 wires come out of the furnace itself. Red and black and two blue wires. The red and black are 12 volt power supply. The two blue are the control wires that go to the thermostat. Touch the wires together and the furnace should start. So, if your furnace is randomly starting -- its in the thermostat wires.

These two blue wires go directly from the furnace to the t-stat. All the C.I. thermostat is, is a bimetalic strip that closes a little contact when it gets too cool -- then opens when it warms. SUPER simple and far far more reliable than anything with a keypad. RV Thermostats as I said are not compatible with home furnace thermostats or vise versa. They work completely differently and on different voltages. Save the headache, and stick to the small mechanical one that Camping installs. Its a Suburban 161154 and sells for about $22 online

If your furnace is turning on randomly the two blue wires are shorting out, and possibly the thermostat itself.

If you insist on a new digital thermostat, you need to think about getting power and ground to it, I havn't pulled mine apart, I assume C.I. only pulls two wires to it. Honestly the digital thermostats aren't any better.

----

The way furnaces work is that they always get 12 volt and ignite when the two blue wires are contacted, and shut down when the two blue wires are disconnected. Really simple. The 'cycle' goes something like this:

1] Ask for heat thruogh thermostat (which closes the 2 wires)
2] The main board will check the safety circuit making sure the sail switch is "open" proving that it is 'working' -- a sail switch that is stuck closed will make the furnace act as if it is not working -- no blowers, no sounds.
3] Once the safety circuit is verified, the Main board will then turn on the blower motor and watches the sail switch which should close in just a second or two.
3a] At all times it is watching for the sail switch to "open" indicating a blower fault. There is also an overheat device called an ECO (emergency cut off) that will turn off the furnace in the event of an overheat. These are also non terribly uncommon --- I carry an assortment of them on my truck at all times.
4] After a time delay of about 15 seconds, this time is used to purge any unburned propane that MIGHT be in the chamber. Safety again. Assuming you have propane, you may here a tic-tic-tic as the furnace tries to ignite. Noramlly it ignites on the first attempt and you just hear a 'woosh' as the burner starts.....you'll notice heat coming from the ducts in a few moments.
5] Once temperature is reached, the thermostat senses the right temperature, it turns off the swtich to those 2 blue wires. The gas will be cut off, and the blower will run for 30 seconds or so cooling things off. The furnace goes to sleep, waiting for the thermostat to ask for heat again.

If you hear tic-tic-tic but there is no woosh, check your propane supply. A low tank and cold temperatures will mean teh furnace is working fine, there just isn't enough propane. If you hear tic-tic-tic and no light, the furnace will wait a few seconds and try again. 3 times. If it doesn't ignite on the 3'rd attempt, it will 'lock out' -- you need to turn the thermostat all the way to 'off' then back on again. If heat is called, go back to step 1.

Propane: Propane boils at -44 degrees. This is how propane turns from liquid to gas, just like water to steam. So, the lower the temperature the less enthusiastic the conversion to a gas is, and, the less propane you have the less vigorous it is. So full takes and warm temperatures are needed.

Always check your propane first. The best way to check it is to just turn on the tank. I've gotten to a couple of 'repairs' to fix things by simply turning on the valve. I like to turn my valve to about 1/2 to 3/4 of the way open. You don't need to turn it to the 'full stop' open. In fact, that can cause damage to the valve body. There's also some safety advantages to it. Turn of the valve to just snug --- "kung-fu" grip tight is not needed.

But, to test if the valve is open is to simply pour a little warm water over the tank --- then try to light the furnace. If it starts, you're low on propane and its too cold. Here's how we were told to 'remember' that. Where do you get warm water at 2am? Easy. Its a campground. No judgement zone right? Pee on it :D -- That's enough 'warm' to make it boil enough to start the furnace --- not for long mind you, but you can at least determine you don't need my services -- you are just low on fuel.

Hopefully some one gets some benefit from this.
 
Cary, can you update us on "the device to boost voltage". Do we order it from the furnace manufacturer and who is that maker, contact info, pls?

Ps: for future readers- I had a little problem with the furnace turning its fan on, uncommanded. (Then off, as the gas is off in storage of course). This on and off current gradually drew down my bat-tree twice, killing the new AGM, and almost killing the lion replacement, until I was able to log the current draw using a Victron bluetooth shunt, to see and with Sweeney and Cary's help, figure out the "ghost draw".

The problem was a typical after market home thermistat some folks upgraded from OEM in older CI's. The cheap aftermarket digital thermostat is hady for more precise settings, but mine had corroded internally and shorting out, due to some condensation in the mounting area, I imagine.

I replaced the aftermarket with OEM thermostat which is analog, not digital, but I hope more resistant to condensation etc. - its been working fine since.

I've had no problem with heater otherwise but looking forward to some cold weather shoulder season camping in high desert, mtns etc.

So thanks @rotus8
I've PM'd you for advice on how to get at that switch to do the fix if the OEM current boosting device is insufficiently reliable.

Btw mine is a 2010 #310 so my electrical issues are uncommon in newer models, I expect.
The "boost" device for the furnace is something Camp-Inn produces. It is available on our online store. It is called the Altitude Compensator. This is because most of these sail switch issues rear their heads at higher altitudes as the air gets thinner and does not blow with enough force anymore to set the sail switch. The manufacturer does not have any fix for this, ours is the only one on the market.

If the Compensator is not setting the sail switch when it is set to "HI" then that would be an indication of a failing sail switch. They do fail, we replace a couple of them a year when servicing campers.

Battery voltage drop is the main issue we see causing furnaces to stop working due to the sail switch. As the voltage drops the fan motor slows down so does the air flow. The typical scenario is the customer reports it works fine in the driveway and then probably the first night or two dry camping in the mountains. Then the furnace stops working. That is because the battery voltage has dropped while camping and if in higher altitudes the air flow won't set the sail switch. Sooo, diagnosing furnace issues is just like diagnosing battery issues. We would need battery voltage readings during all points of interest in the scenario. What is the battery voltage reading when the furnace stops working and at what altitude?

On a side note. Having a lithium battery helps with this also. A lithium battery has a .5v higher nominal voltage and almost no voltage drop through the capacity range. This spins up the fan motor a bit faster and allows the furnace to work at higher altitudes than a lead acid. The extra voltage of the Compensator will then get you up into very high altitudes if need be. We don't see furnace issues popping up with most customers moving to lithium batteries.

Cary
 
I am an RV tech, and spend more time working on these furnaces than I care to admit. The Suburban heater is actually pretty reliable as a whole, the problem is they don't get cleaned.

The sail switch is definitely one of the more troublesome components.

These two wires go directly from the furnace to the t-stat. All the C.I. thermostat is, is a bimetalic strip that closes a little contact when it gets too cool -- then opens when it warms. SUPER simple and far far more reliable than anything with a keypad.

Hopefully some one gets some benefit from this
Thanks Sweeney, here is the Suburban OEM CI analog thermostat - same PN you cited,

and what failed- an aftermarket digital home thermostat, due to rust inside.

View attachment IMG_7643.jpeg
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Thanks Sweeney, here is the Suburban OEM CI analog thermostat - same PN you cited,

and what failed- an aftermarket digital home thermostat, due to rust inside.

View attachment 12590
View attachment 12592

The Suburban thermostat is dead simple --- In fact, I carry one with me 100% of the time in heating season.

RV furnaces are controlled by the same controller for the AC. Those control boxes are not universal - there are 2 major ones - and I carry one of each. But there is the odd "multizone" common in class A's that can be a problem since they are reliable but not 100%. And not a common failure to justify shelf space in the van. Thats where these little $25 gems save the day.

The longer I do this stuff, the less I like complicated systems, like multizone and touch screens. Something like this little thermostat will outlive the newest camper 2 to 1.
 
Cary, can you update us on "the device to boost voltage". Do we order it from the furnace manufacturer and who is that maker, contact info, pls?

Ps: for future readers- I had a little problem with the furnace turning its fan on, uncommanded. (Then off, as the gas is off in storage of course). This on and off current gradually drew down my bat-tree twice, killing the new AGM, and almost killing the lion replacement, until I was able to log the current draw using a Victron bluetooth shunt, to see and with Sweeney and Cary's help, figure out the "ghost draw".

The problem was a typical after market home thermistat some folks upgraded from OEM in older CI's. The cheap aftermarket digital thermostat is hady for more precise settings, but mine had corroded internally and shorting out, due to some condensation in the mounting area, I imagine.

I replaced the aftermarket with OEM thermostat which is analog, not digital, but I hope more resistant to condensation etc. - its been working fine since.

I've had no problem with heater otherwise but looking forward to some cold weather shoulder season camping in high desert, mtns etc.

So thanks @rotus8
I've PM'd you for advice on how to get at that switch to do the fix if the OEM current boosting device is insufficiently reliable.

Btw mine is a 2010 #310 so my electrical issues are uncommon in newer models, I expect.
Btw thanks again @rotus8 got the manuals and photos, very helpful! I think I'll order the altitude compensator and see if that helps, given I have the Lion battree, which should give more consistent airflow, to turn on in thin air of high desert or mtns...
Then disassemble furnance as needed to clean and upgrade the sail switch as you have.

If all else fails I have another good reason to visit the Nest! Maybe make CICO too! (Life happens is my excuse for being past due...)

Take it easy and
Glamp On!
 
Btw thanks again @rotus8 got the manuals and photos, very helpful! I think I'll order the altitude compensator and see if that helps, given I have the Lion battree, which should give more consistent airflow, to turn on in thin air of high desert or mtns...
Then disassemble furnance as needed to clean and upgrade the sail switch as you have.

If all else fails I have another good reason to visit the Nest! Maybe make CICO too! (Life happens is my excuse for being past due...)

Take it easy and
Glamp On!

Who needs a reason to visit :) -- I love going up there. That area of wisconsin is beautiful. especailly aroudn CICO :)
 
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