Cary very kindly gave up a good part of his day yesterday, clearing up a number of solar panel/controller/battery questions for me. In my experience that kind of interest and immediate response is a rare thing, and I sure did appreciate it.
Today I was still experiencing difficulties with the solar panel, and after some time on the phone with Morningstar, the company that makes our solar controllers, I was given some information that might be of interest to others on the forum. Because my 160 watt solar panel was making the controller lights flash red and the voltmeter read more than 16 volts going to the battery, I had even more questions than those I had plagued Cary with. I asked if the panel was too powerful for the controller and the answer surprised me: No. As long as the short circuit amperage label on the solar panel reads less than 10 amps, everything should be fine. My panel's label reads 8.88 amps.
I was prepared to purchase a different controller, but the Morningstar rep took down the serial number and is mailing me a replacement. He asks that I send him the original for testing, and said that if this new one does not work properly, to let him know.
I thought that was outstanding service as well, and will post again when I know more.
Today I was still experiencing difficulties with the solar panel, and after some time on the phone with Morningstar, the company that makes our solar controllers, I was given some information that might be of interest to others on the forum. Because my 160 watt solar panel was making the controller lights flash red and the voltmeter read more than 16 volts going to the battery, I had even more questions than those I had plagued Cary with. I asked if the panel was too powerful for the controller and the answer surprised me: No. As long as the short circuit amperage label on the solar panel reads less than 10 amps, everything should be fine. My panel's label reads 8.88 amps.
I was prepared to purchase a different controller, but the Morningstar rep took down the serial number and is mailing me a replacement. He asks that I send him the original for testing, and said that if this new one does not work properly, to let him know.
I thought that was outstanding service as well, and will post again when I know more.
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